At American Estate Jewelry, we strive to provide our customers with exceptional service and a seamless shopping experience. Our shipping policy is designed to ensure that your purchase arrives safely and promptly, allowing you to enjoy your exquisite jewelry pieces with peace of mind.
Shipping Methods: We offer reliable shipping options to accommodate your needs and preferences:
- Standard Shipping: Orders are shipped via trusted carriers such as USPS, UPS, or FedEx. Delivery typically takes 3-5 business days within the continental United States.
- Express Shipping: For expedited delivery, we offer express shipping options at an additional cost. Orders shipped via express shipping typically arrive within 1-2 business days.
- International Shipping: We proudly serve customers worldwide. International shipping rates and delivery times vary depending on the destination and shipping method selected during checkout.
Order Processing: Upon receiving your order, our dedicated team works diligently to process and fulfill it as quickly as possible. Orders are typically processed within 1-2 business days, excluding weekends and holidays. Once your order has been processed, you will receive a confirmation email with tracking information to monitor the status of your shipment.
Shipping Charges: Shipping charges are calculated based on the shipping method selected, the destination address, and the total weight of the package. During checkout, you will have the opportunity to review and select your preferred shipping option, along with associated shipping charges.
Free Shipping: We occasionally offer free standard shipping on orders that meet certain criteria, such as minimum purchase amounts or promotional events. Keep an eye out for free shipping offers on our website or subscribe to our newsletter to stay informed about exclusive promotions and discounts.
Shipping Restrictions: Please note that certain items may be subject to shipping restrictions or limitations based on their size, weight, or value. Additionally, we are unable to ship to P.O. boxes or APO/FPO addresses at this time. For international orders, customers are responsible for any customs duties, taxes, or fees imposed by their country’s customs authorities.
Contact Us: If you have any questions or concerns regarding our shipping policy, please don’t hesitate to contact our customer service team at DeLamere@americanestatejewelry.com. We are here to assist you and ensure that your shopping experience with American Estate Jewelry exceeds your expectations.
Thank you for choosing American Estate Jewelry for all your fine jewelry needs. We appreciate your business and look forward to serving you again in the future.